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HOPE Program

High-Demand Occupational Programs for Employment

Workforce Development and Continuing Education has entered into partnerships with area social services, community service agencies, and business and industry leadership teams (BILTs) to provide support, counseling, training, and job placement for career seekers. The objective is to identify job growth areas within the PHCC service region and engage those businesses in an approach to improving the workforce through short-term training and credentialing.

Career tracts are currently offered in Customer Service and Food Service. Career tracts in Logistics and Advanced Manufacturing are coming soon. These non-credit training programs consist of a core of soft skills transferrable to any industry as well as industry-specific courses and internships.

Program Features:

  • 12-week vocational training and credentialing
  • Curriculum designed to meet employer needs
  • Program simulates work environment
  • Job readiness skills
  • Intensive individual counseling
  • Internship and job placement assistance

Core Courses:

  • Business Communications
  • Character Education
  • Computer Skills
  • Customer Service Skills
  • Life Skills
  • Moral Reconation Therapy
  • On-Site Training
  • Pre-Employment Preparation
  • Teamwork Skills
  • Workforce Readiness

Program Goals:

  • Remove barriers that hinder employment.
  • Build self-esteem.
  • Empower students to achieve self-sufficiency.
  • Increase accountability for life choices.

Intake Assessments:

  • CareerScope – Determine what skills you possess and what career would best suit your needs.
  • EAPI (Employee Assistance Program Inventory) – Identify common psychological problems to guide appropriate referrals.
  • TABE (Test of Adult Basic Education) – Determine degree of education level.


  • Career Readiness Certificate
  • IC3
  • ServSafe Certification

Contact: Kathy Whittle-Davis, TARE Program Coordinator
Phone: 276.656.0348